- Management training for most booksellers is unorganized.
- Managers learn “on the job” through collaboration, watching predecessors, and ownership
- Learning to manage takes time, and is never complete
- Management training is not a list of do’s and don’ts, it’s a foundation
- Different managers will bring different approaches based on a common passion
- While the passion may be the same, the words people use to describe it often differ. Encourage managers and staff to find how they express their passion and work to identify the common underlying passion.
- Patient with the process, cut courageous with change
- Willingness to listen and speak up
- Critical thinking without negative criticism
- Working well together leads to success
- Cannot implement every idea or perform perfectly
- Limited time, energy, and resources
- Can still accomplish great things
- Self-care is crucial
- Know your limits and your needs
- Staying healthy and happy is critical to being a good manager